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Seven AI engines answered 100 buyer questions a day for a week. On the 90 that leave Anagram's name out, 149 of 3,971 answers name it and 96 of those recommend it. In 703 answers about choosing an EHR, it is never named.
Scores are the share of answers, out of 100, in which an engine names Anagram in its own sentences. A link to its site without the name is counted separately.
| Stage | Questions | Names the company | Share of answers naming it |
|---|---|---|---|
| Learning | 27 | No | 1.2 |
| Comparing | 30 | No | 4.9 |
| Buying | 18 | No | 8.7 |
| Running it | 15 | No | 0.1 |
| By name | 10 | Yes | 98.7 |
Of the 100 questions we track, 27 are asked while a practice is learning how vision billing works, 30 while it compares tools, 18 once it is ready to buy and 15 once a system is running. None of those 90 carries Anagram's name. An engine names it in 1.2% of the learning answers, 4.9% of the comparing answers and 8.7% of the buying ones. On running a system, 1 answer in 661 names it.
The closer a practice gets to buying, the more often the name comes up. The ten questions that do carry its name are answered with it in 438 of 444.
“How does vision billing work?”
“Popular options built specifically for eye care include Eyefinity (now part of VSP), Compulink, RevolutionEHR, Crystal PM, and MaximEyes.”
“Which tools should we look at?”
“The best alternatives to Eyefinity OfficeMate are RevolutionEHR, Crystal PM, Compulink, and MaximEyes.”
“Which one do we pick?”
“The leading optometry-specific systems are generally considered to be RevolutionEHR, Compulink Advantage, Eyefinity, Crystal PM, and MaximEyes.”
“How do we post this payment?”
“Most practice management or optical retail systems (e.g., Office Mate, Crystal PM, Eyefinity, RevolutionEHR, or a billing clearinghouse like Availity/Waystar) can auto-post ERAs by matching the payer claim control number back to the original claim.”
“Is Anagram right for us?”
“Choose Anagram if: You already use an EHR you like (or want a carrier-neutral tool) and your front desk is drowning in insurance verification bottlenecks, out-of-network calculations, and claim denials.”
Each column is one tracked question, and its height is the share of answers to it that name Anagram, across the seven engines and the seven days. A question that scores zero is drawn as a short stub so it can still be counted.
| Question | Names Anagram | Share of answers naming it |
|---|---|---|
| What is Anagram and what does it do for eye care practices? | Yes | 100.00 |
| Is Anagram billing a good choice for optometry practices? | Yes | 100.00 |
| Does Anagram integrate with my optometry EHR? | Yes | 100.00 |
| Which vision plans does Anagram support? | Yes | 100.00 |
| How does Anagram's eligibility verification work? | Yes | 100.00 |
| How much does Anagram cost? | Yes | 97.78 |
| Anagram vs Eyefinity for insurance billing | Yes | 97.73 |
| Anagram vs RevolutionEHR for eligibility and claims | Yes | 97.73 |
| Anagram vs an outsourced billing company like RevCycle Partners | Yes | 97.67 |
| What do optometrists say about Anagram's billing services? | Yes | 95.45 |
| What are the top-rated optometry software tools with insurance management, based on user reviews? | No | 53.33 |
| Is there one platform that automates both vision and medical claims for eye care? | No | 52.27 |
| Which eligibility tools cover Cigna Vision, Humana, Blue View and Aetna Vision? | No | 51.11 |
| What is the best software to automate vision insurance eligibility checks for an eye care practice? | No | 31.82 |
| Which billing services handle both vision plans and medical insurance for optometry? | No | 25.00 |
| How do out-of-network vision claims work for the patient and the optometry office? | No | 18.18 |
| Which billing companies specialize in optical retailers rather than medical practices? | No | 15.91 |
| VisionWeb alternatives for eligibility and claim submission | No | 11.36 |
| Can one tool verify both medical and vision eligibility for eye care patients? | No | 11.11 |
| What is the best software for an optical shop that bills vision insurance? | No | 11.11 |
| How do instant eyewear rebates work for optical shops? | No | 9.30 |
| What are the best optometry billing companies? | No | 9.09 |
| What is the best billing software for optometry practices? | No | 9.09 |
| Which billing platforms integrate with my optometry EHR, and which integrations matter? | No | 8.89 |
| Waystar alternatives for small eye care practices | No | 4.65 |
| What are the main ways an optometry practice can work with vision insurance plans? | No | 2.33 |
| What should practices do when a regional insurer drops its vision plan and moves members to EyeMed? | No | 2.33 |
| What does optometry revenue cycle management include from eligibility to payment posting? | No | 2.33 |
| Can you check vision benefits with only a patient's name and date of birth? | No | 2.27 |
| Which are the top ophthalmology and optometry medical billing companies? | No | 2.27 |
| RevCycle Partners vs other outsourced optometry billing companies | No | 2.27 |
| How do optometry practices bill vision insurance versus medical insurance, and when does each apply? | No | 0.00 |
| How do I submit a claim to VSP for an eye exam and glasses? | No | 0.00 |
| How does a new optometry practice get access to the VSP provider portal? | No | 0.00 |
| How does EyeMed claim filing differ from VSP claim filing for independent optometrists? | No | 0.00 |
| How does billing work for Spectera and Versant (Davis Vision, Superior Vision) in an optometry office? | No | 0.00 |
| Is it worth dropping vision plans in an optometry practice, and what happens to revenue? | No | 0.00 |
| Where do I log in to the EyeMed provider portal to check claims and eligibility? | No | 0.00 |
| How do optometry offices verify vision and medical insurance eligibility before an exam? | No | 0.00 |
| Can I outsource vision and medical insurance verification for my eye care practice? | No | 0.00 |
| Why does pulling patient benefits correctly matter before an eye exam, and what do front desks miss? | No | 0.00 |
| How do I check benefits for in-network versus out-of-network vision plans? | No | 0.00 |
| Which benefit details cause claim problems later, such as frame allowance, lens copays and frequency limits? | No | 0.00 |
| How do I handle a patient who has both medical insurance and a vision plan for the same visit? | No | 0.00 |
| Why do vision insurance claims get denied for optometry practices, and how do you prevent it? | No | 0.00 |
| How does EyeMed reimbursement work, and how do I check I'm paid correctly? | No | 0.00 |
| What should I do when a VSP claim is rejected or denied? | No | 0.00 |
| Does claim scrubbing reduce denials in eye care billing? | No | 0.00 |
| What is a healthy net collection ratio for an optometry practice? | No | 0.00 |
| How do I track VSP claims after submission and check their status? | No | 0.00 |
| Does an optometry practice need a clearinghouse for vision and medical claims? | No | 0.00 |
| How do I fix claims on hold for missing information and resubmit quickly? | No | 0.00 |
| How does payment posting and ERA/EFT reconciliation work for vision plans? | No | 0.00 |
| What are normal revenue and profit benchmarks for an optometry practice? | No | 0.00 |
| Should optometrists bill medical insurance for red eye, dry eye and glaucoma visits? | No | 0.00 |
| What experience should an optometry biller have, and what does the job involve? | No | 0.00 |
| How do I set up medical billing in an optometry practice that only billed vision plans before? | No | 0.00 |
| How does optometry credentialing work and how long does it take with Medicare and commercial plans? | No | 0.00 |
| Which companies offer optometry credentialing services and what do they cost? | No | 0.00 |
| How do dry eye clinics bill medical insurance? | No | 0.00 |
| What billing team does an optometry practice need to handle both vision and medical claims? | No | 0.00 |
| What are the common CPT and ICD-10 codes for comprehensive and routine eye exams? | No | 0.00 |
| How does ophthalmology billing differ from optometry billing? | No | 0.00 |
| What is CPT 92250 and how do optometrists bill it? | No | 0.00 |
| Should my optometry practice outsource billing or keep it in-house? | No | 0.00 |
| What are the risks of outsourcing billing, such as contract lock-in and data access? | No | 0.00 |
| How much do optometry billing services cost, flat fee or percentage of collections? | No | 0.00 |
| What questions should I ask before signing with an optometry billing company? | No | 0.00 |
| Should an eye care practice use a general medical billing company or an optometry specialist? | No | 0.00 |
| What features should vision insurance billing software have? | No | 0.00 |
| How much does optometry billing software cost? | No | 0.00 |
| Which software submits VSP and EyeMed claims directly from the exam workflow? | No | 0.00 |
| Which optometry software automates payment posting and ERA reconciliation? | No | 0.00 |
| Which optometry EHRs include an AI scribe, and does it help with billing documentation? | No | 0.00 |
| What is the best EHR for optometry practices? | No | 0.00 |
| Is Crystal PM a good fit for a growing optometry group? | No | 0.00 |
| What is the best practice management software for optometry? | No | 0.00 |
| What is the best cloud-based optometry software? | No | 0.00 |
| Best optical practice management software for practices with a retail dispensary? | No | 0.00 |
| How do I choose an EHR for a new optometry practice? | No | 0.00 |
| What should I consider before switching optometry EHR or practice management systems? | No | 0.00 |
| Is Compulink still a good choice for optometry practices? | No | 0.00 |
| Can I keep my current EHR and add a separate billing and eligibility platform? | No | 0.00 |
| Does optometry EMR software include billing and insurance claims? | No | 0.00 |
| RevolutionEHR vs Crystal PM for an optometry practice | No | 0.00 |
| How much does ModMed cost for an optometry practice? | No | 0.00 |
| Crystal PM vs ModMed for optometry practices | No | 0.00 |
| Eyefinity vs RevolutionEHR: which is better for an independent optometrist? | No | 0.00 |
| MaximEyes vs Compulink Advantage for optometry | No | 0.00 |
| What are the best alternatives to Eyefinity OfficeMate? | No | 0.00 |
| What are the best alternatives to RevolutionEHR for billing and claims? | No | 0.00 |
| How do optical retailers bill vision insurance for frames and lenses? | No | 0.00 |
| How can tele-optometry practices bill insurance and keep patients loyal? | No | 0.00 |
| How do I set up frame boards and dispensary layout to increase sales per patient? | No | 0.00 |
| How should I explain Zeiss vs Varilux vs Hoya progressive lens upgrades to insured patients? | No | 0.00 |
| What billing challenges do optical-only stores face compared with optometry practices? | No | 0.00 |
| How do I handle insurance billing when acquiring another optometry practice? | No | 0.00 |
| How do specialty practices like myopia or dry eye manage billing and patient pricing? | No | 0.00 |
| How can an independent eye care practice administrator cut administrative workload? | No | 0.00 |
| How is an optometry practice valued before a sale, and what do buyers look at? | No | 0.00 |
The set is 100 questions, sent to every engine every day. Perplexity returned only 5 and 38 answers on 7 and 8 October and a few other runs came back short, so the totals run a little short of a full week. Ninety leave Anagram's name out, because a practice's shortlist forms before it knows the vendor. The ten that carry it are there to watch how Anagram is described once it is found.
The 90 fall into nine topics, from vision plan billing to EHR selection. Twelve of them name a competitor, as alternatives and head-to-head questions do. 40 of the 100 are marked as the ones to go after first.
8 of ChatGPT's 700 answers also replied to a second question that our tool merged in, usually on an unrelated subject. They stay in every answer count, because the tool counted them, and the 73 citations that belong to those other subjects are left out of the source tables. One of them is among the 149: it answered a question about billing companies inside a question about revenue cycle management.
90 leave Anagram's name out, in grey. 10 carry it, in colour.
51 of the 90 rest on evidence from outside Anagram's own site. They hold 61 of the 149 answers that name it.
39 come only from what Anagram's site says it does, so demand for them is unproven. They hold 88 of the 149, which is a reason to read that count with care.
Our tool rates goanagram.com at 55 out of 100 or better on 55 of the 90. 41 of those never produce an answer naming Anagram.
12 name a competitor. 8 answers to them name Anagram, nearly all on questions asking for alternatives.
| Stage | Questions | Carries Anagram's name |
|---|---|---|
| Learning | 27 | No |
| Comparing | 30 | No |
| Buying | 18 | No |
| Running it | 15 | No |
| By name | 10 | Yes |
Across the 3,440 answers to questions that name no vendor, RevolutionEHR is named in 25.6% and Eyefinity in 25.5%. Compulink follows at 16.9%, Crystal PM at 14.8% and MaximEyes at 8.9%. Anagram is named in 4.1%, sixth of the eleven brands we track.
Those five sell the system a practice runs on, and Anagram sits beside it. Of the 149 answers that name it, 20 make it the top pick, 76 recommend it in a short list, 48 list it as one option and 5 mention it in passing. The reason given is usually the same: vision insurance eligibility, benefits and claims across plans. Several say outright that it is not a full EHR.
“Insurance-heavy vision practice: Anagram + a full EHR/PM platform”
Share of 3,440 answers naming each brand, on questions that name no vendor.
The area of each line's lettering follows the brand's share. All eleven brands we track are on the chart.
| Brand | Share of answers naming it, % |
|---|---|
| RevolutionEHR | 25.6 |
| Eyefinity | 25.5 |
| Compulink | 16.9 |
| Crystal PM | 14.8 |
| MaximEyes | 8.9 |
| Anagram | 4.1 |
| VisionWeb | 2.8 |
| Waystar | 2.6 |
| RevCycle Partners | 2.2 |
| ModMed | 1.9 |
| ABB Verify | 1 |
Share of answers naming Anagram, against the tracked rival named most on that kind of question. Some questions count under more than one kind.
| Kind of question | Questions | Answers | Anagram, % | Rival named most | Rival, % |
|---|---|---|---|---|---|
| Rated on user reviews | 3 | 135 | 17.8 | RevolutionEHR | 69.6 |
| "Best X" shortlists | 17 | 752 | 15.4 | RevolutionEHR | 68.1 |
| Eligibility | 10 | 444 | 10.8 | RevolutionEHR | 29.3 |
| Vision and medical in one | 9 | 397 | 9.8 | RevolutionEHR | 33.5 |
| Outsourced billing | 11 | 489 | 4.9 | RevolutionEHR | 39.7 |
| Alternatives to a rival | 4 | 176 | 4 | RevolutionEHR | 84.7 |
| Head-to-head | 5 | 220 | 0.5 | RevolutionEHR | 54.1 |
| EHR and practice management | 16 | 703 | 0 | RevolutionEHR | 62.6 |
| Pricing | 4 | 178 | 0 | RevolutionEHR | 27 |
| Payment posting | 3 | 132 | 0 | RevolutionEHR | 35.6 |
| Denials | 5 | 222 | 0 | Waystar | 3.2 |
How strongly the engines recommend a brand, from 0 to 100. Every answer is graded the way a buyer reads it, from 1.0 for a top pick down to 0.05 for a bare source link.
| Brand | Salienz Score | Share of answers it appears in | Average grade |
|---|---|---|---|
| RevolutionEHR | 14.2 | 30.8% | 0.46 |
| ABB Verify | 0.4 | 1% | 0.44 |
| Anagram | 2.5 | 6.1% | 0.40 |
Asked what Anagram costs, 33 of 45 answers bring in something else with the name, mostly an AI shopping platform, and 30 say the price depends on which one you mean. The other nine questions carrying its name are close to clean.
“"Anagram" can refer to several products, so the price depends on which Anagram you mean.”
Asked whether Anagram integrates with an optometry EHR, 40 of 44 answers name at least one system, and 19 say it is a standalone tool or runs alongside the EHR.
“Anagram primarily operates as a standalone web-based platform designed to handle vision/medical insurance verification, out-of-network benefits calculation, and revenue cycle management (RCM) for eye care practices.”
ChatGPT names Anagram in 8.6% of its answers to questions that name no vendor, Gemini in 6.0% and Google AI Overviews in 4.9%. Copilot is at 2.0%, well under its rate for any of the five EHR vendors.
Claude is where the EHR vendors are strongest. It names Eyefinity in 43.0% of those answers and RevolutionEHR in 39.9%, more than any other engine gives either, and Anagram in 0.6%.
Darker cells are higher shares. Engines are ordered by Anagram's share, highest first.
GPT ChatGPT · GEM Gemini · AIO Google AI Overviews · AIM Google AI Mode · PPX Perplexity · CPL Microsoft Copilot · CLD Claude
| Engine | Anagram | RevolutionEHR | Eyefinity | Compulink | Crystal PM | MaximEyes | RevCycle Partners | ABB Verify |
|---|---|---|---|---|---|---|---|---|
| ChatGPT | 8.61 | 24.91 | 25.82 | 20.70 | 20.15 | 13.00 | 0.73 | 2.56 |
| Gemini | 6.04 | 30.22 | 28.75 | 19.23 | 15.02 | 12.64 | 4.95 | 1.47 |
| Google AI Overviews | 4.88 | 19.07 | 19.96 | 13.53 | 5.99 | 10.42 | 4.21 | 0.22 |
| Google AI Mode | 3.45 | 25.86 | 22.63 | 10.99 | 9.48 | 9.27 | 1.08 | 0.65 |
| Perplexity | 2.64 | 9.38 | 6.45 | 5.87 | 1.76 | 2.05 | 2.05 | 0.59 |
| Microsoft Copilot | 2.01 | 22.53 | 23.08 | 13.74 | 18.13 | 5.49 | 1.83 | 1.10 |
| Claude | 0.55 | 39.93 | 43.04 | 28.39 | 26.01 | 7.14 | 0.92 | 0.18 |
“RevolutionEHR – Probably the most widely recommended, purpose-built for optometry.”
On the 90 questions that leave Anagram's name out, the engines cited a source 27,835 times. Anagram's own sites took 305 of those citations. The sites of the ten rivals we track took 3,320, and revolutionehr.com alone took 942, the most of any site in the set.
Its home page is cited 67 times, its vision eligibility page 51 and its billing page 32. Another 94 answers cite its site without naming it, often a blog post doing reference work.
Capterra alone is cited 418 times, more than Anagram's own sites, with G2 at 333 and Software Advice at 323. The engines cited 60 Reddit threads on these questions, and none of them is about Anagram.
Split by who owns the page cited.
| Owner | Citations | Share |
|---|---|---|
| Anagram's own sites | 305 | 1.1% |
| Rival sites | 3,320 | 11.9% |
| Everyone else | 24,210 | 87.0% |
How often each is cited, and how early in the answer it lands.
| Page | Citations | Average position |
|---|---|---|
| Home page | 67 | 5.0 |
| /products/vision-eligibility | 51 | 3.6 |
| /products/billing | 32 | 4.7 |
| /pricing | 27 | 9.8 |
| /blog/rcm-front-desk | 10 | 4.2 |
| /blog/fixing-rebates-in-eye-care | 10 | 2.4 |
| /blog/how-to-submit-out-of-network-claims | 9 | 7.6 |
| /blog/how-to-prosper-with-anagram-instant-eyewear-rebates | 9 | 2.6 |
Of these, 2 sell eye care billing or software themselves.
| Site | Kind | Citations |
|---|---|---|
| medicalbillersandcoders.com | Vendor | 749 |
| cms.gov | Docs | 644 |
| aoa.org | Docs | 527 |
| eyemed.com | Platform | 490 |
| vsp.com | Platform | 444 |
| capterra.com | Reviews | 418 |
| jeloapp.com | Vendor | 368 |
| g2.com | Reviews | 333 |
“Which is the best EHR and why?”
“OON with Vision Plans & Anagram”
Anagram was named in 17 to 31 answers a day, between 3.0% and 4.9% of what the engines returned. That is too narrow a band to read a direction from.
The last day ran short: on 9 October three engines returned few or no answers, so it rests on 364 answers against 544 to 629 on the first six. Seven days gives a baseline. A direction takes a month of readings.
One scale per panel. The shaded day ran on fewer answers.
| Day | Answers naming Anagram | Answers citing its sites | Answers collected |
|---|---|---|---|
| 3 Oct | 4.93% | 5.25% | 629 |
| 4 Oct | 3.36% | 5.76% | 625 |
| 5 Oct | 3.04% | 4.96% | 625 |
| 6 Oct | 3.35% | 4.15% | 626 |
| 7 Oct | 3.68% | 4.78% | 544 |
| 8 Oct | 3.58% | 5.02% | 558 |
| 9 Oct | 4.67% | 5.22% | 364 |
Each of these opens once the site is connected to our tool.
No work has started, and this is the shape it would take. Anagram can stay what it is and still be in the answer when a practice picks an EHR. Today it is in none of those 703.
The twelve weeks publish against the questions Anagram misses today and settle the two facts the engines disagree on: which systems it works with, and what it costs.
In the order it ships. Week twelve re-runs the whole set.
Each answer stands on its own, with the numbers and the dates it rests on, so it can be quoted without the charts. Every figure comes from the same read as the rest of the page.
Between 3 and 9 October 2026, seven AI engines answered 90 eye care buyer questions that leave Anagram's name out. They named Anagram in 149 of 3,971 answers, on 21 of the 90 questions. On questions that name no vendor, it was named in 4.1% of answers, against 25.6% for RevolutionEHR and 25.5% for Eyefinity.
On questions that name no vendor, RevolutionEHR was named in 25.6% of answers and Eyefinity in 25.5%. Compulink, Crystal PM and MaximEyes followed at 16.9%, 14.8% and 8.9%. Anagram was sixth of the eleven brands tracked, at 4.1%.
Of the 149 answers that named Anagram without being asked about it, 20 made it the top pick and 76 recommended it in a short list. They recommend it for one job: checking eligibility and benefits and filing claims across vision plans, usually beside the EHR a practice already runs.
Anagram was named in none of the 703 answers about choosing an EHR or practice management system, none of the 178 about what billing software or services cost, none of the 222 about denials and none of the 132 about payment posting. On head-to-head comparisons of other vendors it was named in 1 of 220.
ChatGPT named Anagram in 8.6% of its answers to questions that name no vendor, Gemini in 6.0% and Google AI Overviews in 4.9%. Google AI Mode, Perplexity and Microsoft Copilot were at 3.4%, 2.6% and 2.0%. Claude was lowest at 0.6%.
2.5 out of 100, with a 95% range of 1.1 to 4.1. The Salienz Score grades every answer the way a buyer reads it, from 1.0 for a top pick down to 0.05 for a bare source link. On the same scale RevolutionEHR scored 14.2 and ABB Verify 0.4.
With our tracking tool, which asked 100 buyer questions every day for seven days on ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews, Google AI Mode and Microsoft Copilot, against ten fixed rivals. It read 4,415 answers and traced 31,051 citations. A brand counts as named only when the answer says it in its own sentences.
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